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New Patients

Registration

On your first visit, you will be required to complete several documents for our records. These documents include a history and physical form, a registration form, a HIPAA acknowledgement, and medication list. The information you provide is necessary for our staff to review past medical history, bill your insurance company, provide us with emergency contact information, schedule future appointments, update medication list, etc. To help expedite this process we are providing copies of the forms in a downloadable format for you to download, print and complete thoroughly in the comfort of your home.

If you should have any questions, please contact Bonnie Symons at 407.425.1566.

Accepted Insurances

While we accept most major insurances, it is important that you confirm our participation in your specific insurance carrier before contacting our office for an appointment. Please contact your insurance carrier and verify coverage. We will gladly assist you in this matter, if necessary.

Surgery Guide

Please review this Patient's guide to heart, lung, and esophageal surgery supplied by the Society of Thoracic Surgeons: ctsurgerypatients.org.

FAQ's - Frequently Asked Questions

  • Are you a Cardiology Office?

    We are cardiothoracic surgeons who perform surgical procedures on the heart, lungs and vascular systems. Typically, your cardiologist or primary care physician will manage your other medical care needs and follow up care.

  • What information is needed when making a New Patient appointment?

    When calling to make a new patient appointment, please have the following information readily available: your insurance card(s); dates and location of testing; and the name of your referring Physician.

    If time permits, a New Patient packet will be mailed to you prior to your appointment or you may download the forms from the sidebar on this page to complete before arriving to your appointment.

  • How do I request a copy of my medical records?

    You can request a copy of your medical records by completing the Authorization for Release of Information form and submitting to our office.

  • Is there a charge for medical records and what is the turnaround
    time to pick them up?

    In keeping with the Office for Civil Rights Guidance our practice has posted fees for Access Requests by patients. Requests for medical records through valid Authorizations are based on the state approved rates.

    Please view our full list of pricing for physical prints, emailed copies, and special requests in the Download Forms column at right in the last bullet or right here via download link: Medical Records Pricing Notice

  • Is there a charge to complete disability or FMLA forms and what
    is the turnaround time?

    There is no charge for completing these types of forms. Turnaround time is a minimum of 5 days. Please review our FMLA - Medical Leave - STD Forms Policy for more information.

  • Do I call my insurance company for pre-certification of my surgery?

    No. Our Surgery Schedulers will take care of this for you.

  • Do I call my insurance company for pre-certification of my surgery?

    No. Our Surgery Schedulers will take care of this for you.

  • What should I bring to the hospital?

    All you'll need to bring to the hospital is your picture ID, insurance card(s) and a list of the medications you take. DO NOT bring a change of clothes or toiletries because there is limited space in ICU. You should have your family bring those items after your surgery. Please remember to leave your jewelry and/or watches at home.

  • When I get admitted to the hospital do I need to bring the medication I am taking?

    No. It is only necessary to bring a list of the medications that includes the name of the prescription and dosage.

  • How long will I be in the Hospital after bypass or valve surgery?

    Typically, the length of time you will be in the hospital is approximately 5-7 days; however that may vary.

  • If I can't go home after surgery because I have no one to take care of me who will arrange for Rehab Facility?

    Once you get to a Progressive Care room the case manager at the hospital will help you with the arrangements.